Ross Kerigan has extensive experience in operations and service delivery, primarily within Collinson, where roles have included Global Process Owner and Operations Manager since October 2016, and prior positions such as Service Delivery Manager and Team Leader. Responsibilities have encompassed overseeing the performance of teams, managing training and development, driving sales targets through motivation and coaching, and compiling performance reports. Ross's earlier career also included a Team Leader role at Dialogue, focusing on team operations and client reporting. Educational qualifications include a Diploma in Business Administration and Management from Stellenbosch University and a Bachelor of Commerce in Finance from UNISA.