Colonial Claims is one of the largest independent insurance claims services companies in the US.  Colonial Claims contracts with over 10,000 adjusters and has handled approximately $40 billion in damages since the company’s inception. 

Colonial Claims is dedicated to delivering the best customer experience and providing the highest-quality claims solutions nationwide. Our senior management team has over 100 years’ experience serving the insurance industry. We maintain a full staff of examiners and quality assurance specialists year-round, so we do not have to hire and train contractors in catastrophe situations. 

Further, we maintain our own in-house training center and conduct certification classes throughout the year for both adjusters and our staff. Our ability to quickly scale up ensures client preparedness for any event or catastrophe, allowing for an immediate response to any catastrophe. Our national footprint and domestic coverage, managed claims process, client account management, and quality assurance guarantee our clients receive the best claims adjusting services. 

We partner with carriers, brokers, Lloyds syndicates, TPAs, Excess Carriers, public entities and risk managers to service all types of property and liability claims including Flood, Earthquake, Residential Property, and Commercial Property, in both catastrophe and daily assignment scenarios.

Insurance

Colonial Claims

Colonial Claims' headquarters in Dunedin, FL, United States

Patrick Durtschi Cpcu

Scott Smith

Chris Stratton

Erica F.

Ashlee Martino

Michael Schueler

Joseph Flynn

Emilee Whitesell

Gregory Hill

This department is responsible for evaluating and processing insurance claims to ensure accurate assessment and timely resolution.

Claims Management

The Claims Adjustment Team at Colonial Claims is responsible for assessing and managing insurance claims for various types of property and liability damages, including floods, earthquakes, and both residential and commercial properties. This team, comprised of experienced independent and specialized adjusters, ensures prompt and accurate claims handling in both catastrophic and daily assignment scenarios. They work closely with insurance carriers, brokers, and risk managers to deliver top-quality claims solutions and maintain high standards of customer service and satisfaction.

Claims Adjustment Team

This department focuses on promoting products and services while identifying and cultivating business opportunities.

Marketing and Business Development

This department ensures that products meet certain quality standards through systematic testing and evaluation processes.

Colonial Claims

Org chart

Teams

Claims Management

Claims Adjustment Team

Marketing and Business Development

Quality Assurance

Offices

Colonial Claims

Org chart

Teams

Claims Management

Claims Adjustment Team

Marketing and Business Development

Quality Assurance

Offices

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