Dominique Miller

Dominique Miller, DBA, currently serves as the Sr. Manager of Customer Care for eCommerce at Columbia Sportswear Company since September 2019. Previously, Dominique held the position of Director of Call Center Business Operations & Planning at WOW! Internet, Cable & Phone from July 2013 to September 2019, where responsibilities included leading a Business Analyst team in operational improvements and managing call center staffing and performance. Dominique has also held multiple leadership roles, including Director of Customer Care Call Center and Sales and Retention Manager at WOW!, Senior Director of Student Finance, and Director of Student Services at Corinthian Colleges, Inc., in addition to various positions in retail management and support. Educational qualifications include a DBA from California Southern University, an MBA from Marylhurst University, and a BA in Communications with a focus on Marketing/Advertising from Brigham Young University.