Monika MacHoń

Monika Machoń is a seasoned professional with extensive experience in the retail and software training sectors. Currently serving as a Software Trainer at Comarch since August 2021, Monika previously held various managerial roles at Tesco from July 2004 to February 2021, including Insights Manager, Service Delivery Lead Manager, Customer Service Project Lead Manager, and Customer Service Team Manager. Key achievements include leading research projects, managing customer experience initiatives, and driving internal culture change across thousands of employees. Monika holds a Master's degree in Political Science from the University of Silesia in Katowice, obtained in 2007.