Felipe Galinkin G. Cerqueira

Felipe Galinkin G. Cerqueira serves as the VP of Operations at Caf since April 2024, overseeing solution engineering, fraud operations, and customer support. Previously, Felipe held the position of Director of Operations at Caf, focusing on enhancing the efficiency of the fraud operations team and customer perception. Prior experience includes serving as the Global Head of Operations & Product for Fraud at Rappi, ensuring courier quality and fraud prevention on a global scale, and leading Brazil Operations at Rappi for the CPGs and Restaurant sectors in São Paulo. Felipe's background at BT includes roles as Global Senior Customer Success Manager and Americas Business Operations Manager, along with serving as LATAM Customer Success Manager and participating in a Business Management Trainee program. Early career experience involves working as an Electronic Engineer Assistant at Fitec and as an Undergraduate Research Assistant at NEPEB, focusing on biomedical engineering projects. Felipe holds a Bachelor of Electrical Engineering from Universidade Federal de Minas Gerais, earned from 2008 to 2013.