Diana SERRET

Customer Success Enablement Manager at Combo

Diana Serret's work experience begins in 2011 as a Junior Headhunter at TPA/AXIS. From there, they worked as a Junior Business Consultant at International Team Consulting in 2014. In 2015, they became a Junior Project Manager at MEDEF International, where they focused on promoting French companies abroad. In 2016, Diana joined Transdev as a Junior Project Manager in the Sales Department, where they advised and supported regional authorities in public transport projects. In 2017, they moved on to Deepki as a Sales Business Developer and later became a Pre-Sales Engineer. In 2020, Diana transitioned to Snapshift as an Account Executive, working with retail, hospitality, and leisure sectors. More recently, in 2022, they became a Customer Success Enablement Manager at Snapshift, where they design and develops onboarding and training programs for customer success teams.

Diana Serret obtained a Master's degree in International Management from iaelyon School of Management, which they attended from 2013 to 2015. Prior to that, they completed a Bachelor of Business, specializing in Management, Marketing, Communication, and International Relations at the University of the Sunshine Coast, from 2012 to 2013. In 2010, they had completed their DUT techniques de commercialisation degree from IUT Annecy. No specific field of study is mentioned for this particular degree.

Links

Previous companies

Deepki logo
MEDEF logo

Timeline

  • Customer Success Enablement Manager

    March, 2022 - present

  • Account Executive - Digitalisation et Optimisation RH

    September, 2020