Laura Leblanc

Customer Success Manager High Touch at Combo

Laura Leblanc has a diverse work experience. Laura started their career as a Barista and Shift Supervisor at Starbucks from November 2015 to November 2021. In 2016, they worked as a Photographer, where they managed various aspects of projects including artistic direction, shooting organization, and invoicing.

Moving on, Laura transitioned into the field of Customer Success, starting as a Customer Success Manager at an undisclosed company in December 2021. In this role, they conducted data analysis to improve overall customer satisfaction, managed key accounts, and collaborated with the product and sales teams to enhance the company's offering and drive business growth.

Later, Laura joined Combo in January 2023 as a Customer Success Manager High Touch. Here, they continued to excel in key account management and provided solid support to clients at different stages based on their profiles.

Overall, Laura Leblanc has demonstrated their ability to effectively manage customer relationships, drive business growth, and deliver high-quality results in various roles throughout their professional journey.

Laura Leblanc's education history is as follows:

From 2007 to 2010, they attended Lycée Louis Bascan, where they earned their Baccalauréat général in Literature.

In 2010 and 2011, they attended École Intuit Lab, focusing on the field of Design and Visual Communication.

From 2011 to 2015, Laura studied at EFET Photographie, and they received a Certificat de Fin d'Études professionnelles in Photography.

In 2013 and 2014, they continued their studies at EFET Photographie, obtaining a Baccalauréat professionnel in Photography.

Location

Bordeaux, France

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Combo

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Combo is a staff management web solution for deskless companies. The company's software enables restaurant owners to make online scheduling and enter the information on contracts, endorsements, proofs, leave requests, time sheets which will be stored online, enabling restaurant owners spend less time on administrative tasks so they can focus ontheir customers.


Headquarters

Paris, France

Employees

51-200

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