Eric M. Johnson

Eric M. Johnson is an experienced IT professional with a strong background in helpdesk management and support services. Currently serving as an IT Support Analyst at Care Synergy since July 2018, Eric M. Johnson excels in managing Helpdesk requests and ensuring timely ticket resolution. Prior experience includes roles as Regional Helpdesk Manager for Water For People, where server administration and a global Windows 10 rollout strategy were successfully implemented, as well as a Global Helpdesk Manager, where Eric M. Johnson improved support operations through the development of hardware and software standards and IT policies. Early career experiences include positions at Omini LLC, KANA Software as IT Manager, and MCI Systemhouse as Desktop Support. Education was completed at Widefield High from 1990 to 1993.