Alberto Cucciati

Head Of Quality & Customer Service at Gruppo Comifar

Alberto Cucciati has over two decades of experience at Gruppo Comifar, currently serving as the Head of Quality & Customer Service since 1999, where responsibilities include the development and continuous improvement of customer service, quality assurance, and internal auditing in a B2B environment. Previous roles include Head of Logistics Process & Quality, with a focus on enhancing logistic processes and managing Quality Management Systems (ISO 9001), and Responsible of Process Management, specializing in Lean Management. Alberto is recognized as an International Champion for Warehouse Excellence within the European initiative promoting lean approaches in logistics. Other notable roles include Head of Stock Management and Central Logistic Services, contributing to procurement, reverse logistics, and collaborative healthcare supply chain projects. Prior experience includes working as a Market Analyst at Stanley Black & Decker, Inc. Alberto holds a Management Engineer degree from Politecnico di Milano and completed education at Liceo Scientifico Paolo Frisi - Monza.

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