Susan Grey currently serves as Senior Vice President of Spa at Arch Amenities Group, a position held since November 2022. Prior to this role, Susan held various leadership positions at THE WELL, where responsibilities included Vice President of Operations and General Manager, focusing on a holistic approach to wellness. From 2012 to 2018, Susan was Regional Vice President of Spa Operations at L Catterton / Steiner Leisure Ltd., overseeing multiple brands and managing relationships with hotel executives while being accountable for financial performance. Earlier in Susan's tenure at the same company, directorial roles included Spa Operations for Bliss and Remede Spas, managing revenue and quality assurance across several high-performing locations. Susan holds a Bachelor of Arts degree in History from Binghamton University.
