Kelli Acosta

Kelli Acosta has a diverse work experience spanning various industries and positions. Kelli is currently the Director of Customer Operations at CommentSold, a position they have held since February 2023. Prior to this role, Kelli served as the Enterprise Onboarding Manager from October 2022 to February 2023 and as the Enterprise Account Manager from August 2022 to October 2022, both at CommentSold.

Before joining CommentSold, Kelli worked at Walmart for several years. From February 2022 to August 2022, they were the Senior Manager II Partner Support Learning & Development. Prior to that, they held the position of Senior Manager II, Partner Support for Walmart Fulfillment Services from November 2020 to February 2022.

Kelli also holds experience in managerial and analytical roles at Walmart, starting from July 2019 to July 2020 as an Analytics Manager, Fulfillment Center Learning & Development, where they analyzed data and trends and delivered visualizations and summaries of information. From April 2016 to July 2019, they served as the Sr Manager, Quality Control, Global Investigative Governance, where they developed and led quality control review programs for investigative teams.

Earlier in their career, Kelli worked at the Benton County Sheriff's Office as a Corporal in the Special Investigations Unit from March 2010 to April 2016, where they completed detective work and maintained accurate incident accounts. Kelli also worked as a Transportation Representative at J.B. Hunt Transport, Inc. from May 2009 to December 2009, focusing on customer relationships and process improvement. Prior to that, they were the Office Manager at Springdale Card and Comic (SCC Wholesale) from September 2007 to March 2009, handling payroll, accounts payable, and inventory management.

Overall, Kelli Acosta has gained extensive experience in customer operations, onboarding, account management, learning and development, analytics, quality control, investigations, transportation, and office management.

Kelli Acosta attended the University of Arkansas from 2005 to 2009, where they obtained a Bachelor of Arts (BA) degree in Sociology and Criminal Justice. In 2020, they also received a certification in Leading through Relationships from LinkedIn.