Sara O'Donnal

Sara O'Donnal is a seasoned professional in customer success management, currently serving as Vice President of Customer Success at Employ since July 2024. Previously, Sara held the position of Vice President of Customer Success Management at HackerOne, where leadership was provided to a team of Customer Success Managers and initiatives were spearheaded to enhance operational efficiency through data analysis. Sara's experience includes being the Senior Director of Customer Success at Alert Logic, managing a global team and overseeing $150 million in recurring revenue, as well as roles at Rackspace that involved managing significant annual revenues and fostering executive relationships. Sara began a career in sales and event management as Catering Sales Manager at The Westin La Cantera Hill Country Resort. Educationally, Sara holds a Bachelor's Degree in Communications with a focus on Public Relations and Business from The University of Texas at Austin.