Commerce Casino
Keilaine Ruiz is a seasoned professional in the hospitality industry with extensive experience in guest services and operations. Currently serving as the Director of Rooms at Balboa Bay Resort since June 2023, Ruiz previously held the position of Director of Guest Services at The Westin Anaheim Resort from June 2020 to May 2023, where effective strategies for day-to-day operations were implemented. Prior roles include Manager of Guest Experience and Concierge Services at Westfield, Front Office Operations and Chef Concierge at Fairmont Hotels & Resorts, and Guest Service Manager at Anabella Hotel. Additionally, Ruiz served as President of the Orange County Concierge Association for nine years, organizing numerous educational and networking events. Keilaine Ruiz holds an Associate's degree in Liberal Arts and Sciences from El Camino College and a High School Diploma from North Torrance High School.
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Commerce Casino
The Commerce Casino & Hotel is LA’s #1 destination for games of skill. From hold ‘em and pai gow to blackjack and baccarat, we make great games better with our unsurpassed commitment to service. With the most tables of any card room in the country, there’s always a seat for players of all skill levels. Any hour of the day, you can walk right in and get in the game – and when the game’s this good, everyone wins. Our tournaments attract world-class talent to vie for massive payouts, and we show our appreciation for our guests with a constant rotation of giveaways, prizes, and jackpots. Feeling hungry? No need to play on an empty stomach, specialties from around the world are available any time of day or night through our restaurants and table-side service. And if you’d like to make a vacation of it, we’ve got a room for you at the Crowne Plaza Hotel. We’ll be honest – we’re not your stereotypical casino. We don’t traffic in games of chance, and if you’re looking to match wits with 007, you’re probably out of luck. But if you love the ups and down of a good, honest game, you’re in the right place. Because The Commerce Casino & Hotel is where the game reigns.