Matthew Potter

Matthew Potter has a diverse work experience spanning over two decades. Matthew is currently the Director of Enterprise Customer Success, EMEA at commercetools since May 2022. Previously, they served as the VP Global Customer Success at Swogo from April 2021 to May 2022, where they helped retail leaders drive profitable growth using automated cross-sell bundles. In 2021, they worked as a Consultant for an undisclosed company. From January 2020 to March 2021, Matthew was the VP of Customer Success, Partnerships & Strategy at Phrasee, a marketing technology company. Prior to that, they held multiple roles at Movable Ink, including Regional Vice President - Alliances - EMEA, Vice President - Customer Success - Northern Europe, and Vice President - Founder - UK. Matthew also worked at Experian Marketing Services UK as Director of Products & Propositions and held various positions, such as Head of Strategy & Proposition and Director of Client Services. Matthew's earlier career includes roles at Bluestreak, E2Communications, and Compaq, where they gained extensive experience in professional services, email marketing, and business operations.

Matthew Potter attended Byrchall High School from 1986 to 1991. Matthew then attended Winstanley College from 1991 to 1993, where they pursued A Levels in Maths, Chemistry, and Biology. After that, they enrolled in The University of Manchester from 1994 to 1997, where they earned a BSc Honours degree in Analytical Chemistry.