Mohamed Ayman

Mohamed Ayman is a professional with diverse experience in customer service and sports journalism. Currently serving as a Contact Center Inbound Agent at CIB Egypt since July 2023, Ayman specializes in handling customer inquiries and complaints to ensure satisfaction and uphold the bank's image. Previous roles include a Consumer Sales Support Officer at IBS Company Outsource, where responsibilities included managing client requests and cross-selling bank products, and a Sports Journalist and Writer for kolelkoora, focusing on local and international sports events. Ayman's analytical skills were further developed as a Sports Critic and Football Analyst for Infosports, providing critiques and analysis of significant sports events. Ayman began the professional journey as a trainee at aibankeg, involved in customer service and call center operations. Ayman holds a Bachelor's degree from Helwan University Cairo, completed in June 2022.