Jithin John Mathews is a strategic client success professional currently serving as a Strategic Client Success Manager at Common Wealth Retirement since September 2025, focusing on enhancing retirement outcomes for advisors, employers, and members. Jithin has previously held roles such as Customer Success Manager (Level 2) and Customer Success Manager at 1Password, where responsibilities included managing high-value accounts and driving the adoption of security solutions. Jithin's experience spans positions in business development, sales, and research, including significant contributions as a Co-Founder of the IShare Project, which supported 29 schools in India. Academic credentials include a Graduate Certification in Entrepreneurship and Business from the University of Waterloo, a Master's degree in Management Science, and a Bachelor's degree in Electrical and Electronics Engineering from Mahatma Gandhi University.
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