Kerryn Saward has extensive experience in the financial services sector, holding multiple senior management roles at Commonwealth Bank since 2006, including General Manager for Commercial Transaction Products and Growth, Business Banking Customer Experience, Sustainable Change and Customer, Retail Customer Engagement, and Head of Customer Engagement. Kerryn led acquisition strategies for the Personal Lending business and has a background in process improvement and business transformation. Prior to Commonwealth Bank, Kerryn served as Consulting Manager at DuPont, overseeing management and training for the Asia Pacific Consulting team. Kerryn holds a Bachelor of Business in Business Management from the University of Newcastle and a Certificate IV in Workplace Training and Assessment from the Competency Training Institute of Australia.