Claire Taylor

Claire Taylor is an experienced business analyst and digital solutions coordinator with a strong background in customer-centric initiatives and digital transformation. Currently, Claire serves as a Redesign Business Analyst at Commonwealth Superannuation Corporation, focusing on translating business requirements into actionable user stories and facilitating Agile delivery. Previously, Claire coordinated digital solutions for the City of Port Phillip, enhancing the online platform for South Melbourne Market through strategic planning and stakeholder engagement. Claire also held roles at the City of Monash, advocating for the Child and Young People Friendly Program, and at Optus, where Claire led various customer experience improvement initiatives and managed significant operational projects. Claire holds a Bachelor of Arts in Digital & Social Media from Curtin University, a Diploma in Project Management from Chisholm Institute, and a Master Class in Agile Project Management from Swinburne University of Technology.