Dipti Chodnekar is an experienced Network Support Engineer at CommTel Network Solutions since November 2019, specializing in technical support and incident management for NOC customers, providing 24/7 support, and conducting Root Cause Analysis for critical incidents. Prior to this, Dipti held the role of IT Support Consultant at Coles, offering technical support for store networks and hardware issues. Additional experience includes serving as a Business Intelligence Analyst at Sterlite Technologies, focusing on strategic solutions for market opportunities, and interning at Tata Teleservices Ltd, where engagement with the SME market was a primary objective. Dipti began a career as a Network Engineer at Reliance Communications, managing performance reporting and VoIP carrier configurations. Dipti holds an M.B.A. in Marketing & Finance from Symbiosis International University and a Bachelor's degree in Electronics and Telecommunications Engineering from the University of Mumbai.
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