CommTel Network Solutions
Sugeesh Madurapperuma is an experienced professional in network engineering and service delivery management, currently serving as a Service Delivery Manager at CommTel Network Solutions since January 2021, where responsibilities include managing support service delivery, commercial management of Technical Services Agreements, and ensuring customer satisfaction. Prior roles include Network Support Engineer at CommTel, Network Engineer at BROWN DENARUSHA Pty Ltd, and Senior Engineer-Network Operations at Etisalat Lanka, where significant achievements involved designing Intelligent Network applications and maintaining customer complaint resolution rates below KPI standards. Sugeesh holds a Bachelor's degree with First Class Honors in Electrical and Information Engineering from the University of Ruhuna and an MBA in Business Administration from the University of Sri Jayewardenepura.
CommTel Network Solutions
CommTel is a leading international provider of advanced and engineered solutions for mission and business critical networks. We are a technology integrator, widely known for innovative solutions. Every day our technology, solutions, skills, experience and services ensure the reliable delivery of essential services such as water, gas, electricity and public transport. We provide the communication systems that manage electricity grids, monitor trains and assist air traffic control. We enable mining giants to automate and telcos to deliver fast and continuous services. We provide the critical communication systems and infrastructure our emergency services need to do their job safely and effectively, every time they are in the field. As the world embraces digital transformation, there is an increasing need to deliver greater capability and efficiency. The communication networks required to manage this must also transform to meet these demands. CommTel is at the forefront of digital network transformation. We help our customers move to faster, more intelligent communication network solutions and support them for their network lifecycle. We partner with you to design the right solution, ensure a seamless transition from your legacy system and then support your network so it continues to meet your needs as they evolve. At CommTel, we ensure you maximise