CommTel Network Solutions
Syed Muhammad Omer is a skilled Network Support Engineer with experience in incident management, providing 24/7 support, and technical assistance across various organizations. Currently, Syed is employed at CommTel Network Solutions since September 2022, managing customer queries and SLAs. Previously, Syed worked at Charles River Development as a SaaS Operations-System Analyst, delivering customer service, and at The Salvation Army Australia, providing technical support for network devices. Syed has also held roles in project coordination and engineering with Delta Turkish Cont. Co., focusing on telecommunications projects in challenging environments and ensuring SLA compliance. Earlier experience includes NOC and network operations roles with several companies, where Syed honed skills in troubleshooting, configuration, and maintenance of telecommunications systems. Syed holds a BS in Telecommunication Engineering from the National University of Computer and Emerging Sciences.