Rebecca M.

Rebecca M. has extensive experience in service delivery and strategic development, currently serving in dual roles at the Communications Authority of Kenya since May 2013, where significant achievements include the creation of a comprehensive 5-year service delivery strategy and the implementation of a Customer Service Centre. As the founder of Photozuri since November 2016, entrepreneurial leadership is also demonstrated. Prior experience at KCB Bank Group from 2009 to 2013 involved successfully enhancing the customer base and driving sales performance. Academic credentials include a Master of Public Policy and Management from Strathmore University and two Master's degrees in Business Administration from United States International University - Africa.