Communications Authority of Kenya
Rebecca M. has extensive experience in service delivery and strategic development, currently serving in dual roles at the Communications Authority of Kenya since May 2013, where significant achievements include the creation of a comprehensive 5-year service delivery strategy and the implementation of a Customer Service Centre. As the founder of Photozuri since November 2016, entrepreneurial leadership is also demonstrated. Prior experience at KCB Bank Group from 2009 to 2013 involved successfully enhancing the customer base and driving sales performance. Academic credentials include a Master of Public Policy and Management from Strathmore University and two Master's degrees in Business Administration from United States International University - Africa.
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Communications Authority of Kenya
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The Communications Authority of Kenya (CA) is the regulatory agency for the communications sector in Kenya. Established in 1999 by the Kenya Information and Communications Act, 1998, the Authority is responsible for facilitating the development of the information and communications sectors including; broadcasting, cybersecurity, multimedia, telecommunications, electronic commerce, postal and courier services. This responsibility entails: Licensing all systems and services in the communications industry, including; telecommunications, postal, courier and broadcasting. Managing the country’s frequency spectrum and numbering resources. Facilitating the development and management of a national cyber security framework. Facilitating the development of e-commerce. Type approving and accepting communications equipment meant for use in the country. Protecting consumer rights within the communications environment. Managing competition within the sector to ensure a level playing ground for all players. Regulating retail and wholesale tariffs for communications services. Managing the universal access fund to facilitate access to communications services by all in Kenya. Monitoring the activities of licensees to enforce compliance with the licence terms and conditions as well as the law.