Jennifer Hicks

Jennifer Hicks has a diverse work experience. Jennifer started their career in 2016 as a Medical Assistant/Office Administrator at Genesee Valley Podiatry. In 2017, they joined Italian Home for Children as an Assistant Behavioral Clinician and later became an Operations Manager in 2018. Jennifer then moved to Community Care Partners in 2020, where they worked as a Quality Manager. Jennifer was promoted to Senior Quality Manager in 2023 and eventually became the Director of Quality, where they led the development and implementation of quality functions. Jennifer has gained experience in various areas, including quality improvement, risk management, organizational change management, external relations, funding oversight, program expansion, budget management, intake coordination, staff onboarding, and orientation.

Jennifer Hicks studied psychology at Nazareth University. Jennifer has not obtained a degree but has acquired a certification in First Aid & CPR.