Community Care Plan
Lupe Rivero serves as the Chief Business Development Officer at Community Care Plan since January 2019, previously holding the position of Sr. VP of Government Contracts & Business Development at South Florida Community Care Network dba Community Care Plan since July 2007. In this capacity, oversight includes Medicaid contract compliance across multiple operational areas including Member Services, Provider Contracting, Quality, Utilization Management, Claims, IT, and Account Management. Additional experience includes roles as Director of Managed Care at Compass Health, VP of Operations at Horizon Health, and Network Director positions at both Magellan Behavioral Health and Psychcare, LLC. Lupe Rivero began professional pursuits in the outpatient department at Palm Springs Hospital.
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Community Care Plan
Community Care Plan (CCP), 'the health plan with a heart,' was introduced in 2000 as South Florida Community Care Network (SFCCN), the first safety-net hospital-owned Provider Service Network. CCP serves 100,000+ members enrolled in Medicaid, Florida Healthy Kids, sponsored programs, and self-insured employee health plans. CCP is owned by Memorial Healthcare System and Broward Health. Community Care Plan maintains accreditation and has earned Multicultural Health Care Distinction for its Medicaid Health Plan by the National Committee for Quality Assurance (NCQA). CCP is also fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) as a Health Plan. MISSION To promote healthier communities. VISION Be the driving force to ensure that every community has access to high quality affordable healthcare. CORE PRINCIPLES OF EXCELLENCE: Quality, Customer Service, Community, People, Finance, and Growth. To support our mission, Community Care Plan also launched a virtual Community Resource Center that offers FREE events, videos, and other resources to help the South Florida community. The center, HEART is about Health, Education, Access, Resources, and Tools. Learn more at OurHeart.org.