Paula Ross

Paula Ross is an accomplished Project and Process Improvement Manager at Community Concepts, Inc. since September 2015, where responsibilities include initiating process improvements, managing grants, and ensuring compliance for non-profit agency operations. Previously, Paula served as a teacher at Gorham Middle School from September 2005 to August 2015, instructing 6th grade students in math and problem-solving while engaging in academic coaching and curriculum planning. Additional experience includes a role as a bookkeeper at Protechcess, where Paula managed financial records and billing systems, and as a Business Analyst and later Quality/Business Analyst at Anthem Blue Cross and Blue Shield, focusing on process automation and performance auditing. Educational credentials include a Bachelor of Science in Education from the University of Maine.