Maria A. Washington

Maria Washington, MBA, has extensive experience in customer service and call center operations, currently serving as a Bilingual Remote Senior Call Center Specialist at Community Health Center since March 2021, where responsibilities include conducting call evaluations, providing coaching, and managing shift reports. Previously held roles include Bilingual Remote Call Center Specialist II at Community Health Center, IRS Bilingual Customer Service Representative at Maximus, and Bilingual Elementary Teacher at Cleveland Independent School District. Maria's career also includes positions at FULL Creative and Alorica, focusing on quality customer service and sales support. Maria holds an MBA from Angelo State University and a Bachelor’s Degree in Business Administration from Sam Houston State University, complemented by an Associate of Science from Howard College.