Jacob Waterton-Bailey is a Financial Inclusion Specialist at Citizens Advice since December 2023, with a proven track record in support roles across various organizations. Prior experience includes serving as a Housing Support Worker at Community Links, where Jacob provided personalized support for housing and mental health needs. Jacob's earlier tenure at Citizens Advice encompasses positions as Advice Service Manager and Generalist Advisor, where supervision of volunteers and client interactions were key responsibilities. Jacob initiated professional journey as a Face-to-Face Fundraiser for Concern Worldwide, and possesses academic credentials including an LLM in Human Rights Law from The University of Edinburgh and a Bachelor's in Law with Politics from the University of Leicester.
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