Ronell Rae is an accomplished Software Quality Assurance Analyst at Community Living BC since June 2015, with expertise in executing test cases, contributing to test case planning and design, and documenting issues using reporting tools. Prior to this role, Ronell held positions as a Service Centre Analyst, providing front-line IT support, and as an IT Support Specialist/Intern at Nucleus Networks Inc. Ronell has further experience as a Release and Customs Coordinator for ZIM Integrated Shipping Service LTD, a Client Care Engineer at Fully Managed, and a Customer Service Representative/Project Coordinator at BCIT. Early career experience includes work as a Traffic Checker at Coast Mountain Bus Company. Educational qualifications include a Network System Engineer Diploma from CDI College, an ITIL Foundations Certificate from PEOPLECERT, and a General Studies degree from the British Columbia Institute of Technology, along with a Marine Transportation Certificate from the Chamber of Shipping of BC.
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