Ramona Haralson

Ramona Haralson has extensive experience in customer service management and operations, currently serving as Customer Service Manager at Community Waste Disposal since May 2012, where responsibilities include overseeing call center operations and human resources management. Prior to this role, Ramona has worked as Customer Service Manager at Fabricated Tube Products since December 2009, addressing complex customer issues, and held the position of Customer Service Supervisor at TFI, ensuring efficient customer interactions. Ramona's earlier experience includes roles at Continental Airlines as an Administrative Specialist, managing payroll administration, and at Heinz North America as a Planner, focusing on cost reduction strategies for obsolete goods. Ramona holds a degree from the University of Pittsburgh.