Community WFM
Peter Schmidt has been the lead architect of CommunityWFM solution since its inception in 2000. He has collaborated extensively with Todd Cotharin on features and design innovation for the CommunityWFM solution and leads the engineering development team. Peter holds a computer sciences degree from Texas A&M University.
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Community WFM
CommunityWFM Provides cloud-hosted, 100% browser-based, forecasting, scheduling, adherence, WFM solutions for contact centers of all sizes.