Jérôme Gibot

Jérôme Gibot has extensive experience in operational excellence and analytics, primarily within Richemont since September 2001, serving in various managerial roles including Distribution & Operational Excellence Support Manager, Analytics, Reporting & Business Intelligence Manager, and Regional Customer Service Project Manager. Notable achievements include the creation and implementation of performance KPIs, daily dashboards, and budget models to enhance decision-making and operational efficiency. Jérôme has a strong background in team management, having led significant teams in customer service and technical operations, while also overseeing projects related to repair facility renovations and after-sales activities. Prior experience includes roles at Sylis and Pimkie in IT group leadership, focusing on sales, distribution support, and project coordination. Jérôme holds a degree in IT engineering from the University of Lille 1 Sciences and Technology.