Eric H.

Eric H. is an experienced IT professional currently serving as the Regional Head of IT Service Management - Americas at Tradition since August 2023. Prior to this role, Eric held positions including Director of Support Services at CompassMSP and Director of Customer Tech Support at Benchmark Education Company. Eric's extensive background also includes leadership roles such as VP of Customer Success - Americas at Condeco and Director of Client Services at Scientific Technologies Corporation. With a career spanning over two decades, Eric has developed expertise in service management and customer support, beginning as a Computer Operator at the SC Department of Health & Environmental Control. Eric holds a Bachelor's of Science in Information Technology from the University of Phoenix, a Bachelor of Science in Cybersecurity/Cyber Operations from Utica University, and Associate's degrees from Midlands Technical College in Applied Sciences and Computer Technology.