Isabella Banducci Amizo

Isabella Banducci Amizo is an accomplished professional with extensive experience in customer service operations and team leadership. Currently serving as a Process Leader at Companjon since July 2023, Isabella develops and implements customer service processes, analyzes metrics for improvement, and collaborates with various departments to enhance operations. Prior to this role, Isabella worked at Accenture as a Social & Community Support Team Leader, focusing on client relations and continuous improvement strategies. Additionally, Isabella has held positions in education and research across multiple organizations, including Tutores do Brasil and FUNDECT. With a Master's degree in Studies of Languages and a Bachelor's degree in Social Sciences from Universidade Federal de Mato Grosso do Sul, Isabella demonstrates a strong commitment to professional development and multilingual communication.