Rabbi Hasan

Rabbi Hasan is an experienced customer service professional with a strong background in technical support and operations management. Currently serving as Customer Service Team Lead at Wicresoft since October 2019, Rabbi specializes in Microsoft Office 365 support, incident resolution, and quality improvement initiatives. Previous roles include Lead Technical Support Engineer at Microsoft and Customer Service Operations Manager at VISION Electronics, where responsibilities involved managing service operations and ensuring quality customer experiences. Rabbi also held positions in service management and engineering at Electro Mart Ltd. and Kent Mineral RO. Rabbi holds a Bachelor's degree in Electrical and Electronics Engineering from Eastern University, Bangladesh.