Matthew Jacobson

Matthew Jacobson is a seasoned professional in business development with extensive experience across various leadership roles. Currently serving as Senior Director of Business Development at Compass Experience Labs since June 2025, Matthew previously held positions such as Senior Business Advisor at ServiceFirst CX and Vice President of Business Development at Voxpro - Telus International. Matthew's career also includes Vice President roles at TTEC, Aegis/Teleperformance, and Intelenet Global Services/FMS, as well as Director of Business Development at NVISION. Matthew holds a Bachelor of Arts degree in Communication from Loras College and has also completed coursework at University College London (UCL).