Tiffany Clay, MBA

Tiffany Clay, MBA, has a strong background in call center operations and client management. Tiffany is currently serving as the Vice President of Client Operations at Compass Experience Labs, where they provide leadership and oversight to various teams and is responsible for strategic planning, client relationships, and company growth. Prior to this, Tiffany worked at STARTEK as the Director of Program Management, overseeing call center operations and managing global call centers. Tiffany also held the position of Director of Customer Care at CareSource Management Group, where they led a large team and developed organizational service strategies. Earlier in their career, Tiffany worked at Convergys, GE Capital, Assurant Solutions, and Family II Family Non Profit Org, where they gained experience in various roles related to call center operations and management. Overall, Tiffany's work experience showcases their expertise in client management, operational efficiency, and strategic planning.

Tiffany Clay, MBA, holds a Master of Business Administration (M.B.A.) degree in Business Administration, Management, and Operations from the University of Phoenix. Prior to that, they obtained a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management, General from Urbana University.