Jonas Andersson is an experienced IT professional specializing in incident and problem management, currently serving as a Systemspecialist and Digitalsystemförvaltare at Compass Group Sverige since October 2023. Prior roles include IT-konsult at Agiremus, and Incident Manager positions at Trustly and Extenda Retail, where ownership of the Incident Management Process was emphasized. Previous experience also includes roles as an Application Operation Specialist at Visma Retail AB and Visma EssCom AB, focusing on 3rd line support and various ITIL processes. Jonas’s early career involved positions at Norrtälje Telecom and Capgemini, starting as a Butiksansvarig and progressing to a PC-Tekniker, showcasing a diverse background in IT and telecommunications. Education was completed at Campus Roslagen from 2008 to 2010.
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