Robert Chapman is an experienced professional in service transition and product management with a strong background in implementing best practices and driving process improvements. Currently serving as EPOS and Payments Product Manager at Compass Group UK & Ireland, Robert previously held key roles at Agilisys, Sainsbury's, and Poundland & Dealz, where significant achievements included co-authoring a Service Transition Framework and delivering critical projects like the largest telecom migration in Europe. Robert's expertise encompasses Agile methodologies, service delivery management, and leading collaboration across diverse teams, augmented by ITIL certifications in Service Strategy, Service Transition, and Continual Service Improvement. Robert holds a Cert HE in Environmental Science from the University of Wolverhampton.
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