Competitive Capabilities International
Theresa Hancock is an experienced sales and operations leader with a proven track record in driving revenue growth and implementing successful business strategies across various industries. Currently serving as the Head of Sales Operations at Competitive Capabilities International since March 2022, Theresa's previous roles include Corporate Sales Director at Red Industries, Managing Director at Clear Edge Filtration South Africa, and Divisional Director of Strategic Accounts at EnviroServ Waste Management. Theresa's expertise encompasses contract management, sales process optimization, and customer relationship management. Educational qualifications include an MBA from the University of the Witwatersrand and a BSc in Environmental Science and Chemistry from the University of Pretoria and the University of the Witwatersrand.
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Competitive Capabilities International
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CCi is the global leader in business performance improvement. We help leading manufacturing and supply chain organizations unlock greatness by implementing best practices that drive and sustain world-class performance. With 35+ years’ experience, CCI’s footprint spans more than 70 countries, with over 3000 operations across the globe. CCI's core expertise in manufacturing and supply chain best practices is unparalleled. Through specialist expertise in WCM, TPM, Six Sigma, Lean, and Supply Chain Optimisation, CCI builds and revitalises organisational capability to deliver measurable and sustainable performance improvement. TRACC, CCI’s signature product, was originally developed and launched in 1997. TRACC is an integrative continuous improvement solution that powers the business improvement initiatives of some of the world’s leading organisations. It does this by integrating functional and process-based best practices and upskilling your workforce, transforming your organisation to achieve sustainable results. TRACC is currently enabling organisations such as Diageo, Distell, Weetabix, Cargill and more to deliver sustainable business improvement results across the value chain.