Herna Quero, SPHR, is a seasoned human resources professional with extensive experience in the hospitality and healthcare industries. Currently serving as the Director of Human Resources at Complete Care since March 2020, Herna previously held roles as Director of Human Resources and Training at both The Dermatology Specialists and Complete Care. Earlier experience includes positions such as Front Office Director at Star Island Resort & Club and Resort Assistant Manager at Four Seasons Hotels and Resorts. Herna's career also features a significant role as a Learning Coach at The Ritz-Carlton Hotel Company LLC, where responsibilities included training certification and program development. Educational credentials include a Bachelor's degree in Hospitality Management from the University of Central Florida, an Associate of Arts from Valencia College, and a Hotel and Resort Business Management Certificate from Mid Florida Tech.
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