Oscar Dixon

Oscar Dixon is an experienced IT professional with a robust background in technical support and help desk operations. Currently serving as a Senior Help Desk Analyst at ComPsych since February 2022, Oscar specializes in troubleshooting PC and mobile thin client issues, onboarding users, and creating documentation for Linux-related problems. Prior roles include Senior Field Service Technician at HCL Technologies and NTT DATA Services, where Oscar resolved various hardware and network issues in healthcare settings. Previous experience also encompasses help desk positions at Draw Enterprises II LLC and Newly Weds Foods, focusing on user support and system management. An alumnus of Chicago State University, Oscar holds a Bachelor of Science in Business Administration and Management.