Cynthia Behrens is an accomplished professional with extensive experience in service management and customer relationship management. Currently serving as Sr. Manager of Service Management at Compugen Inc, Cynthia leads a team focused on Incident, Problem, Change, and Knowledge Management processes, collaborating with cross-functional teams to enhance customer experiences. Prior to this role, Cynthia held several positions at TELUS, culminating in the role of Manager of Client Service Management, where strong customer relationships and value delivery were paramount. Cynthia also has experience as a Courtroom Clerk/Registrar with the Ministry of the Attorney General and has a background in corporate sales management with Complete Communication Systems Inc. and as a Sales Representative with MTS Allstream. Cynthia holds a degree in Court and Tribunal Agent from Sheridan College.
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