Mithun Sharma

Mithun Sharma is an experienced IT professional with a strong background in technical support and team management. Currently serving as an Information Technology Support Specialist and Service Desk Analyst at Compugen Inc since July 2021, Mithun leads a team of 15 analysts, ensuring incident resolution within SLA and providing exceptional customer service. Previous roles include Team Manager at Affinity_Global, where Mithun managed IT and Customer Support operations, and Network Support Specialist at DXC Technology, responsible for network stability for multiple clients. Professionally adept in optimizing IT services through extensive experience with various technologies, Mithun also holds a Bachelor of Technology in Electronics and Computer Science from Kurukshetra University.