Taqi Raza has a robust background in IT service management and process optimization, with extensive experience across various organizations. Currently serving as the ITSM Process Owner at Compugen Inc since May 2021, Taqi Raza oversees ITSM processes, strategic planning, and governance. Prior roles include Business Management Analyst at TD, where Taqi Raza focused on operational efficiency through process design and implementation, and ITSM Consultant for Link-On Communications/TransCanada, providing advisory on service delivery enhancements. With a solid foundation in project management and IT alignment from previous positions at Qatar Foundation, SG Logistics, and 3ANet, Taqi Raza has developed a comprehensive skill set in IT infrastructure design, process improvement, and customer relations management. Educational credentials include an M.Sc in Computer Science from the School of Business and Commerce.