Alaina Ford is an accomplished professional with extensive experience in customer relationship management and banking. Currently serving as a Relationship Manager II at CSI since June 2022, Alaina focuses on enhancing customer satisfaction and loyalty while representing the organization's diverse product offerings. Prior roles include Clerk/Treasurer for the Village of Big Bend, where financial and operational functions were overseen, and multiple positions at Citizens Bank - WI, culminating in the role of Branch Manager with a proven track record of high customer satisfaction. Alaina’s background encompasses various roles in financial services, management, and customer support, supported by a Bachelor's degree in Business/Managerial Economics and an Associate's degree in Marketing/Business Administration.
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