Hannah Valdez has over a decade of experience in IT service management and support, currently serving as the Service Desk Manager at CSI since February 2017. Previously, Hannah held positions as Service Desk Supervisor and Service Desk Tier II Technician within the same company. Prior experience includes roles as a Network Support Technician and Security Administrator at Hastings Entertainment from July 2012 to February 2017. Hannah earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance from West Texas A&M University between 2008 and 2012.
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