Natália Duane de Souza

Natália Duane de Souza has a diverse work experience spanning multiple industries. Natália Duane currently works as a Bilingual Customer Experience Analyst at Comunica.In, a role they started in June 2022. Prior to this, Natália worked as a Communication Analyst at Instituto Chico Mendes De Conservacao Da Biodiversidade from October 2020 to March 2022. In this role, they were responsible for internal communication, organizing events, and creating various publications.

Before joining Instituto Chico Mendes De Conservacao Da Biodiversidade, Natália worked as a Marketing Analyst at OnSign TV - Digital Signage from February 2016 to October 2020. Their responsibilities included marketing analysis and strategy.

Natália Duane also had previous experience as a Bolsista LABPROJOR/UFSC at Universidade Federal de Santa Catarina from March 2014 to December 2014, where they worked on journalism projects. Additionally, Natália worked as a Reporter at Site Cotidiano.ufsc from August 2013 to July 2014 and as a Teacher at Wizard from August 2013 to April 2014.

Natália Duane de Souza completed their Bachelor's degree in Journalism at the Universidade Federal de Santa Catarina from 2012 to 2016. Natália Duane pursued further education by completing a Postgraduate degree in Business Communication at the Escola Aberje de Comunicação from 2021 to 2022. In addition to their formal education, Natália obtained various certifications in subjects such as Customer Experience Management, Customer Success, Leadership Communication, Design Thinking, Copywriting, Content Marketing, Social Media, and SEO from institutions including FIAP, Sebrae, RD University, ESPM Escola Superior de Propaganda e Marketing, and HubSpot Academy.