Jyoti Mankoo

Jyoti Mankoo has extensive work experience in the customer service and account management field. Jyoti is currently working at ComXo as a Senior Customer Success Manager, a role they started in July 2020. Prior to this, they held the position of Internal & Client Consultant at ComXo from July 2019 to June 2020.

Before joining ComXo, Jyoti worked at Consultant Connect UK as an Account Manager from December 2018 to July 2019.

Jyoti also has experience at Lane4, where they worked as an Account Executive from March 2017 to December 2018. Lane4 is an organization focused on people performance and Jyoti contributed to delivering exceptional results during their tenure.

Jyoti has a long history with ComXo, starting in 2000. Jyoti held multiple roles at the company, including Solutions Consultant from May 2016 to January 2017, Director of Client Experience from May 2015 to April 2016, Head of Quality and Business Delivery from April 2013 to April 2015, Client Services Manager from October 2010 to March 2013, Head of Switchboard from September 2007 to September 2010, Team Leader from January 2003 to August 2007, and Client Services Advisor from October 2000 to December 2003.

Throughout their career, Jyoti has demonstrated their abilities in managing client relationships, achieving revenue growth through upselling and cross-selling, improving service standards, and leading and training teams to deliver exceptional service.

Jyoti Mankoo has a Bachelor's degree in Psychology from York University.