Carlo Villavicencio

Carlo Villavicencio is a seasoned professional with extensive experience in training and development, currently serving as Senior Manager of Training and Quality at Concentrix since April 2023. Previously, Carlo held the role of Senior Manager of Learning and Development at Sitel Group from November 2021 to April 2023, and prior to that, spent over 13 years at SYKES in various managerial and specialist positions focused on leadership and training programs. Carlo's background includes implementing management training programs, providing business plan recommendations, and enhancing training processes. Carlo holds a degree in Electronics and Communication Engineering from New Era University, completed in 2007.