Carron Klassen is a Lead Telecom Support Engineer in Voice Operations at Concentrix, a global customer experience services and technologies company. They possess valuable experience as a Telecommunications and Collaboration Engineer, skilled in multiple platforms including Avaya, Cisco UC, CCE, and Aspect ACD. Prior to their current role, Carron held positions such as Senior Manager Global Telecom Operations at Convergys and Senior Telecom Engineer at ServiceSource. Additionally, they worked as a Telecom Project Manager and Administrator in various organizations throughout their career.
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